DATA PROTECTION AND PRIVACY POLICY

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1. INTRODUCTION

At S3K Technologies, we are deeply committed to safeguarding the privacy and personal information of our users. This Privacy Policy provides a comprehensive overview of how we collect, use, store, and share user data when individuals access our website, applications, or any of our services related to artificial intelligence education. The protection of user data is of paramount importance to us, and we adhere to stringent data protection regulations to ensure the highest levels of security and compliance.

By utilizing S3K Technologies services, users acknowledge and agree to the collection and usage of personal data as outlined in this policy. We recognize the importance of transparency in data handling and are dedicated to informing our users about their rights and our responsibilities in processing their data securely. This policy applies to all users who interact with S3K Technologies website, mobile applications, software tools, and learning platforms, regardless of their geographical location.

2. DATA COLLECTION

S3K Technologies collects a wide range of personal data to facilitate the efficient and personalized operation of our services, ensuring an optimal learning experience for users. The nature and extent of data collection depend on various factors, including how users interact with our website, mobile applications, AI-driven tools, and digital learning platforms. Our data collection processes are designed to comply with applicable national and international privacy laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Digital Personal Data Protection Act, 2023 (India). These regulatory frameworks guide our commitment to responsible data processing, ensuring that we collect only the information necessary to provide, improve, and secure our services while protecting user privacy.

Personal data collection occurs at multiple stages, including account creation, course enrollment, transaction processing, customer support interactions, and website usage tracking. This information helps us verify user identities, maintain accurate records, process payments securely, deliver personalized course recommendations, and provide timely customer support. Furthermore, we leverage data to analyze platform performance, optimize content recommendations, and enhance user engagement through targeted educational resources.

We categorize the personal data we collect into distinct types based on their intended use. This includes Personally Identifiable Information (PII), which consists of details such as full name, email address, contact number, date of birth, and mailing address where applicable. Such information is essential for authentication, communication, and service customization. Additionally, we gather payment and financial details to facilitate transactions, prevent fraud, and comply with financial regulations. However, S3K Technologies does not store sensitive financial information directly; instead, all transactions are securely processed through third-party payment gateways that adhere to industry security standards such as PCI DSS (Payment Card Industry Data Security Standard).

Beyond PII and financial data, we collect technical and device-related information to ensure seamless service delivery and strengthen cybersecurity measures. This includes data such as IP addresses, browser type, operating system, device model, and access logs. By analyzing this information, S3K Technologies can identify and mitigate security risks, optimize system performance, and personalize user experiences across different devices. Additionally, our system tracks user navigation patterns, referral sources, session duration, and engagement metrics to improve content recommendations and user retention strategies.

We also employ cookies, tracking pixels, and other digital identifiers to enhance website functionality, streamline user authentication, and monitor service interactions. Cookies help us store user preferences, recognize returning visitors, and analyze aggregated usage data to refine course offerings and AI-driven learning recommendations. Users have the ability to customize cookie preferences through browser settings, although disabling certain cookies may limit the usability of some platform features.

To ensure transparency and ethical data usage, S3K Technologies follows a “data minimization” approach, collecting only the information required to fulfill specific service objectives. We refrain from collecting excessive, irrelevant, or intrusive data beyond what is necessary for educational and operational purposes. All collected data is stored securely, with strict access controls in place to prevent unauthorized access, misuse, or breaches. Additionally, our platform undergoes regular security audits and compliance reviews to uphold industry best practices in data protection.

2.1. Personally Identifiable Information (PII)

When users interact with S3K Technologies platform by creating an account, subscribing to a service, or enrolling in a course, we collect Personally Identifiable Information (PII) to facilitate seamless communication, ensure accurate user authentication, and enhance the overall learning experience. The collection of PII is an essential part of providing users with secure access to courses, enabling personalized recommendations, and maintaining a structured and efficient learning environment. The data collected includes a user’s full name, email address, phone number, and mailing address (if applicable), which are crucial for account management, verification, and correspondence regarding course enrollments, payments, and certifications.

PII enables S3K Technologies to establish and maintain unique user profiles, ensuring that each individual has secure and authenticated access to the services they have subscribed to. The full name provided during registration is used for personalization, certification issuance, and record-keeping purposes, ensuring that learning achievements are properly attributed to the respective user. The email address serves as a primary mode of communication, allowing S3K Technologies to send essential notifications, including course updates, reminders, transactional confirmations, and important policy changes. The phone number, when collected, provides an additional layer of communication for customer support inquiries, security verifications, and urgent notifications related to account activity or payment status.

For specific courses or services that require age-restricted access or compliance with educational regulations, we may also collect a user’s date of birth to verify their eligibility for certain content. This is particularly relevant when ensuring compliance with regional data protection laws, such as the Children’s Online Privacy Protection Act (COPPA), General Data Protection Regulation (GDPR), and the Digital Personal Data Protection Act (DPDP, India), which set restrictions on data collection for minors. By verifying user age, we can tailor course accessibility and ensure that only eligible learners engage with specific AI and technology-related educational content.

In cases where physical materials, such as course completion certificates, printed learning resources, or promotional items, are sent to users, we may require a mailing address to facilitate delivery. This ensures that students who successfully complete their coursework receive their credentials and any relevant materials in a timely manner. The mailing address may also be used for official correspondence when legally required, such as sending tax-related documents or compliance notices.

S3K Technologies takes data security and user privacy seriously, implementing stringent security protocols to protect PII from unauthorized access, breaches, or misuse. We utilize encryption technologies, multi-factor authentication (MFA), and access controls to safeguard stored data. Only authorized personnel with legitimate business purposes, such as customer support representatives, compliance officers, or technical administrators, are granted access to PII. Internal policies ensure that access to sensitive user data is strictly monitored and limited to essential operations, preventing unauthorized use or disclosure.

To maintain transparency and accountability, S3K Technologies regularly reviews and updates its data handling procedures to align with evolving security standards and global privacy laws. Users also have the right to review, update, or request the deletion of their PII, ensuring control over their personal information. By prioritizing secure storage, restricted access, and responsible data handling practices, S3K Technologies ensures that users can confidently engage with our platform while maintaining their privacy and security.

2.2. Payment and Financial Information

For users who make purchases on our platform, S3K Technologies collects and processes essential payment and financial details to facilitate smooth and secure transactions. Financial data collection is a crucial aspect of our operations, ensuring that users can enroll in courses, subscribe to services, and make purchases without disruptions while maintaining the highest security standards. The financial details collected may include a billing address, transaction history, payment method details such as credit/debit card information, Unified Payments Interface (UPI) credentials, mobile wallets, and other authorized payment methods. This information allows us to verify payments, prevent fraud, and provide customer support for billing-related inquiries, refunds, or disputes.

To uphold data security and regulatory compliance, S3K Technologies does not store sensitive payment details such as full credit card numbers, CVV codes, or bank authentication credentials. Instead, all financial transactions are processed through trusted third-party payment gateways that comply with industry security standards. These security measures ensure that user financial information is handled with strict encryption, tokenization, and multi-layer authentication, reducing the risk of unauthorized access, fraud, or data breaches.

Users may be required to provide their billing address during a transaction to verify identity and ensure compliance with anti-fraud regulations, banking policies, and tax laws. This billing address is used solely for verification and does not impact the delivery of digital services unless specified otherwise. Additionally, S3K Technologies maintains a record of transaction histories to assist users with subscription management, refund requests, invoice generation, and tax reporting requirements. These records are stored securely and are only accessible to authorized personnel responsible for financial processing and customer support.

For added flexibility, S3K Technologies provides users with multiple secure payment options, including credit/debit cards, net banking, UPI payments, e-wallets, and subscription-based auto-renewal payments. Users who opt for subscription services are informed about recurring billing cycles, cancellation policies, and renewal terms before completing their payment. Any user who wishes to modify, update, or cancel their payment method can do so through their S3K Technologies account settings or by contacting our support team.

In the rare event of a disputed transaction, unauthorized charge, or billing error, users can report their concerns to help.S3K Technologies@s3ktech.ai for a prompt resolution. Refund eligibility is assessed based on our Refund Policy, and any refunds processed are credited back through the original payment method used during the transaction. Our financial support team aims to resolve all billing-related issues within 5-7 business days, ensuring fair dispute resolution and compliance with applicable financial regulations.

By maintaining stringent payment security protocols, ensuring compliance with international financial standards, and partnering with trusted payment processors, S3K Technologies ensures that all financial transactions remain secure, efficient, and hassle-free, allowing users to focus entirely on their learning journey.

2.3. Technical and Device Information

To enhance service functionality, platform security, and overall performance, S3K Technologies automatically collects and processes technical and device-related information whenever users access our platform. This data collection enables us to analyze user behavior, optimize system efficiency, identify security threats, and personalize the learning experience to ensure that users benefit from a seamless and responsive educational platform. By leveraging advanced analytics and system monitoring, S3K Technologies can proactively detect performance bottlenecks, prevent unauthorized access attempts, and continually refine its services to meet the evolving needs of our users.

The types of technical and device-related data collected include IP addresses, browser types, operating system details, device models, and system configurations. The IP address provides insights into geolocation trends, network security monitoring, and fraud detection. Tracking IP addresses helps us prevent unauthorized access attempts, mitigate potential cyber threats, and enforce geographic-based content access restrictions when required by local laws or licensing agreements. Additionally, by identifying browser types and operating system versions, S3K Technologies ensures that its platform remains compatible with a wide range of devices, optimizing performance for users accessing content from desktops, mobile devices, or tablets.

In addition to basic system data, S3K Technologies collects log data that includes session durations, user navigation patterns, referral URLs, and exit pages. Session duration tracking enables us to analyze how long users engage with different courses, interactive modules, or assessments, allowing us to make data-driven improvements to course design and content presentation. Navigation pattern analysis helps us identify which sections of the platform are most frequently accessed, where users encounter difficulties, and which features need enhancement. Referral URLs track how users arrive at S3K Technologies platform, providing insights into marketing effectiveness and partnerships with external platforms or social media campaigns.

All collected technical and device-related data is processed and stored in a secure environment, with strict access controls to prevent unauthorized data usage. S3K Technologies adheres to global cybersecurity best practices, including encryption protocols, firewall protection, and intrusion detection systems to safeguard technical information. We conduct routine security audits and compliance reviews to ensure that technical data collection remains transparent, lawful, and aligned with international privacy regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Users who wish to review, restrict, or manage technical data collection preferences can adjust their privacy settings through their S3K Technologies account. While certain technical data is essential for maintaining platform security and stability, users may opt out of specific tracking technologies such as cookies and analytics tools through their browser settings.

By continuously refining our approach to technical data analysis, cybersecurity, and performance monitoring, S3K Technologies ensures that its users experience a secure, optimized, and personalized learning environment while maintaining compliance with the highest data protection standards.

2.4. Cookies and Tracking Technologies

S3K Technologies employs cookies, tracking pixels, and other similar technologies to monitor platform usage and personalize user experiences. Cookies are small text files stored on a user’s device that allow websites to remember preferences, login details, and browsing behavior. S3K Technologies utilizes different types of cookies, including session cookies (which expire after the browsing session ends) and persistent cookies (which remain stored for future visits). Users have the option to manage cookie preferences through browser settings, though disabling certain cookies may affect platform functionality and service delivery.

3. DATA USAGE AND SHARING

Personal data collected by S3K Technologies is used to enhance and improve the overall user experience, ensuring that users receive relevant educational content and seamless service access. Our data processing methods are designed to provide security, reliability, and efficiency across all S3K Technologies services.

3.1. Data Usage

The personal data collected is used for multiple purposes, including but not limited to:

  • Providing users with access to AI-related courses, workshops, and training programs, ensuring that content is tailored to their needs.
  • Sending important service-related communications, such as transaction confirmations, course updates, reminders, and security alerts.
  • Enhancing personalization by analyzing user behavior, enabling customized recommendations for courses and learning paths.
  • Detecting, preventing, and mitigating fraudulent activities, unauthorized access, or potential cyber threats through continuous security monitoring.
  • Ensuring compliance with legal obligations, industry regulations, and the enforcement of contractual agreements, thereby maintaining transparency and accountability.

3.2. Data Sharing with Third Parties

S3K Technologies is committed to safeguarding user privacy and ensuring that personal data is processed securely. We do not sell or rent user data to third parties for commercial purposes. However, to deliver a seamless learning experience and maintain platform functionality, we engage with trusted third-party service providers who assist in various operational aspects, including payment processing, cloud hosting, customer support, data analytics, security monitoring, and targeted advertising. These third-party entities operate under legally binding confidentiality agreements and are granted access to personal data only to the extent necessary for performing their designated functions. All such data processing is conducted in strict compliance with global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection Act (DPDP).

3.3. Types of Third-Party Service Providers We Work With

To enhance platform efficiency, security, and user experience, S3K Technologies collaborates with the following categories of third-party service providers:

  • Payment Processors: We utilize secure, PCI-DSS-compliant third-party payment gateways to facilitate transactions for course enrollments, subscriptions, and other paid services. S3K Technologies does not store or process sensitive financial details, such as credit card numbers or CVV codes. Instead, payment details are securely handled by external payment processors.

Examples: https://razorpay.com/privacy

  • Cloud Hosting and Data Storage Services: To ensure scalability, fast access, and data security, we rely on reliable cloud hosting solutions for storing course materials, user accounts, and progress records.
  • Customer Support and Helpdesk Platforms: To facilitate efficient communication, issue resolution, and account support, we integrate with customer service platforms that enable live chat, helpdesk ticketing, and AI-assisted responses.
  • Security and Fraud Prevention Tools: We deploy AI-driven security solutions to detect fraud, prevent cyber threats, and monitor suspicious activity such as unauthorized access attempts.
  • Marketing and Advertising Networks: S3K Technologies may collaborate with third-party remarketing services to provide personalized course recommendations and promotional offers based on user interactions with the platform.

3.4. Analytics and User Activity Tracking

To improve our services, we may utilize third-party analytics tools to monitor user engagement, track platform performance, and assess course effectiveness. These services collect aggregated, anonymized data related to website visits, session durations, and navigation behaviors to help refine content delivery and optimize user experience.

Google Analytics

S3K Technologies integrates Google Analytics, a service provided by Google Inc., to track and generate reports on website traffic. Google may use the collected data for ad targeting and contextual recommendations within its network. Users who prefer to opt out of Google Analytics tracking can install the Google Analytics Opt-Out Browser Add-On or adjust their browser settings. For further details, please review Google’s Privacy Policy.

3.5. Behavioral Advertising and Remarketing

S3K Technologies may engage in behavioral remarketing to deliver targeted advertisements on third-party platforms based on past user interactions with our services. This allows us to provide relevant promotions and course recommendations across external sites and social media platforms.

Facebook Remarketing

We use Facebook Pixel tracking to serve personalized ads on Facebook, Instagram, and affiliated networks. If users visit S3K Technologies website, they may later encounter targeted advertisements related to their interests. Users who wish to opt out of Facebook’s personalized advertising can adjust their settings via Facebook’s Ad Preferences or review Facebook’s Data Policy.

3.6. Payment Processing and Financial Transactions

For paid courses and subscription-based services, S3K Technologies utilizes third-party payment processors that adhere to the highest financial security standards, including PCI-DSS compliance. All financial transactions are securely processed through these providers, and S3K Technologies does not retain any sensitive payment details.

Payment Processors We Work With

Users are encouraged to review the respective privacy policies of their chosen payment method. Any disputes, refund requests, or billing-related inquiries should be directed to help.S3K Technologies@s3ktech.ai, where our support team will work towards a resolution within 5-7 business days.

3.7. External Links and Third-Party Websites

S3K Technologies platform may contain links to third-party websites, partner institutions, and external service providers. While we strive to work with reputable organizations, we do not control, endorse, or assume responsibility for the content, security measures, or privacy policies of external sites. Users who navigate to third-party websites via S3K Technologies should carefully review the respective privacy policies and terms of service before sharing any personal data.

3.8. User Rights and Control Over Third-Party Data Processing

S3K Technologies ensures that users retain control over how their personal data is shared with third parties. Users have the right to:

  • Request information on third-party vendors that process their data.
  • Opt out of targeted advertising, marketing emails, and behavioral tracking.
  • Manage cookie preferences to disable analytics and tracking technologies.
  • Request deletion of personal data from third-party services, subject to legal and operational constraints.

3.9. Compliance, Security, and Regular Audits

S3K Technologies is committed to ensuring that all third-party service providers adhere to strict compliance standards and data security best practices. Our approach includes:

  • Legally Binding Agreements: All external vendors sign Data Processing Agreements (DPAs) and Non-Disclosure Agreements (NDAs) to ensure full compliance with GDPR, CCPA, and DPDP regulations.
  • Restricted Data Access: Third-party providers receive access only to the data required for service delivery, preventing unnecessary exposure of sensitive information.
  • Secure Data Transfers: Information exchanged between S3K Technologies and service providers is protected by SSL/TLS encryption, firewalls, and intrusion detection systems.
  • Regular Compliance Audits: We conduct routine security assessments and privacy impact analyses to evaluate vendor compliance, mitigate risks, and ensure adherence to the latest regulatory updates.

3.10. Updates to Third-Party Service Policies

S3K Technologies periodically reviews and updates its third-party data-sharing policies to ensure alignment with evolving regulations and industry standards. Any modifications to our third-party engagement terms will be communicated through email notifications, website announcements, or policy updates.

For further inquiries regarding third-party data processing, analytics, payment security, or advertising practices, please contact:

  • Email: help.S3K Technologies@s3ktech.ai

By using S3K Technologies services, users acknowledge and consent to the responsible engagement of third-party service providers in accordance with this Privacy Policy.

4. DATA SECURITY MEASURES

S3K Technologies implements rigorous security measures to safeguard user data from unauthorized access, modification, disclosure, or loss. Our security framework includes:

  • Encryption protocols for secure transmission and storage of sensitive information, ensuring that data remains protected against breaches.
  • Multi-factor authentication (MFA) and role-based access control (RBAC) to restrict internal access to personal data, ensuring that only authorized personnel can manage sensitive information.
  • Regular security audits, vulnerability assessments, and threat monitoring to detect and mitigate risks proactively.
  • Implementation of advanced firewalls, intrusion detection systems, and real-time monitoring tools to defend against cyber threats and malicious activities.

5. USER RIGHTS AND CONTROL OVER DATA

S3K Technologies acknowledges the rights of users concerning their personal data and provides mechanisms for users to control their information. Users have the right to access and review stored personal data at any time. If inaccuracies are identified, users can request corrections to maintain data integrity. Additionally, S3K Technologies allows users to request the deletion of personal data, provided that such requests comply with legal and regulatory requirements.

Users also have the right to withdraw consent for specific data processing activities, including marketing communications and analytical tracking. In cases where data portability is applicable, users may request a copy of their personal data in a structured format for transfer to another service provider. Furthermore, users can lodge complaints with relevant data protection authorities if they believe their privacy rights have been violated.

6. INTERNATIONAL DATA COMPLIANCE

S3K Technologies operates in multiple jurisdictions and adheres to global privacy regulations, ensuring compliance with international data protection laws. These include:

  • General Data Protection Regulation (GDPR) applicable to users within the European Economic Area (EEA), which governs data processing and user rights.
  • California Consumer Privacy Act (CCPA) applicable to residents of California, granting rights related to personal data access, deletion, and opt-out options.
  • Digital Personal Data Protection Act, 2023 (India) ensuring compliance with Indian data protection laws and safeguarding user information.

7. DATA RETENTION AND STORAGE

Personal data is retained only as long as necessary to fulfill service obligations, comply with legal requirements, and enforce contractual agreements. Upon expiration of the retention period, S3K Technologies securely deletes or anonymizes personal data to prevent unauthorized access or misuse.

8. CHILDREN’S PRIVACY

S3K Technologies is fully committed to complying with child data protection laws and ensuring that our platform remains a safe and secure environment for all users. As part of our strict privacy policies, we do not knowingly collect, store, or process personal data from individuals under the age of 18 without verifiable parental or guardian consent. Our platform and services are explicitly designed for adult learners, professionals, and students who meet the legal age requirements for data processing as outlined in global privacy regulations, including the Children’s Online Privacy Protection Act (COPPA) in the United States, the General Data Protection Regulation (GDPR) in the European Union, and the Digital Personal Data Protection Act (DPDP) in India.

If S3K Technologies becomes aware that a minor under the age of 18 has provided personal information, such as their name, email address, phone number, payment details, or other personally identifiable information (PII), without proper parental consent, we take immediate action to investigate the situation, restrict access, and remove the data from our systems. Additionally, we notify the minor (if contactable) and their parent or guardian about the incident and provide guidance on the necessary steps to secure the minor’s digital footprint.

To further prevent unauthorized access by minors, S3K Technologies implements age-verification measures during the account creation and enrollment process. These measures may include:

  • Date of birth verification to restrict access to users under 18.
  • Parental consent requests when an underage user attempts to register.
  • Account monitoring systems to flag and review any suspicious accounts that may belong to minors.
  • Automated data screening algorithms that detect and block underage account submissions.

If a parent or legal guardian suspects or confirms that a minor has provided personal information on S3K Technologies, they are strongly encouraged to contact our support team immediately at help.S3K Technologies@s3ktech.ai. Upon receiving such a request, S3K Technologies will:

  1. Verify the identity of the parent/guardian to prevent unauthorized account modifications.
  2. Review the alleged minor’s account and data records to confirm the presence of unauthorized information.
  3. Permanently delete or anonymize the minor’s personal data from our database.
  4. Take additional security steps, such as blocking future sign-ups from the same device or IP address, if necessary.
  5. Provide further guidance to the parent/guardian on how to educate the minor about safe digital practices and privacy concerns.

Furthermore, S3K Technologies actively educates and encourages parents, guardians, and educators to be aware of the importance of digital privacy and to supervise minors’ online activities to prevent unauthorized data submission. Parents who wish to enable restricted or supervised access to S3K Technologies educational content for minors may reach out to our support team to discuss possible specialized learning arrangements that comply with legal and ethical data protection standards.

We continuously review and enhance our child protection policies to ensure compliance with emerging regulations and industry best practices. Our commitment to privacy and security extends to all learners, and we take every necessary step to ensure that only eligible users access and benefit from our AI-driven educational services.

9. CHANGES TO THIS PRIVACY POLICY

S3K Technologies reserves the right to modify this Privacy Policy as needed to align with legal, technological, or operational changes. Users will be notified of significant updates, and the latest version will be available on our website.

10. CONTACT US

For inquiries regarding this Privacy Policy, data protection practices, or user rights, contact:

  • Email:S3K Technologies@s3ktech.ai

By continuing to use S3K Technologies services, users acknowledge and agree to the terms outlined in this Privacy Policy.

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